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TwitterWi-Fi hasn’t lived to the hype that it generated in India with literally no operational citywide networks. However, WiMax is seeing increased adoption. After Reliance, Tata Communications [VSNL] has launched Indicom broadband powered by WiMax technology in Bangalore.
We all know that VSNL is the pioneer of Internet in India yet it faced serious setbacks lately, due to poor over head cable connections, etc. [Getting to the bottom of the problem, we found out VSNL Cable Internet was in association with local Cable guys. Due to competition amongst Cable guys, muscle power and unethical practices including cable cuts were common] With Tata brand name under pressure, they decided to go broadband with WiMax technology. Unlike Reliance which launched in a hurry, Tata Communications seem to have tested for atleast 60 days here in Bangalore.
Tata Communications Wimax broadband should be available in any corner of Bangalore because they have kicked off with 140 WiMax Towers, a terrific number. Did you know that the service provider installs a WiMax antenna costing approximately Rs 10,000 for FREE and takes it back if you discontinue the service. So this implies no more breaking head with city corporations for right of way to lay cables as BSNl has setup its DSL backed broadband network.
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Hi This is Rafi,
Summary: Tata Indicom Wimax is CRAP and their customer support is WORSE.
I applied for and got the connection within a week in KR Puram, Bangalore. I could browse the same night. The speed was upto 30 kbps for downloads.
Unfortunately, I am not able to connect from the next day onwards.
I have been calling their Customer Service, who make me wait endlessly, do not give any concrete answer.
After about 48 hrs, one guy visited my house, checked the settings, which were all fine. He started blaming the people who installed the receiver.
After that another 48 hrs have elapsed, I have called them about 4-6 times but nothing has happened as yet.
LOOKING FOR A BROADBAND
CONNECTION
BUT
TIRED OF HEARING THE WORD
NOT FEASIBLE!!!!!
HERE COMES THE SOLUTION
Contact- 9342038366
Tata WimaX is as hopeless as Reliance Wimax is. It is a little better than VSNL’s own cabled service because here there is no cable to get stolen.
But I must say that the approach towards Customer Care is the shabbiest. They do not respond to issues, they take their own time with everything.
Billing is also messy, bill collection centers are very less in the City and their on-line payment system is buggy!
In all, avoiding Tata Wimax if there are other options is recommended.
Tata indicom’s quality also poor – interesting, but please never ever think about reliance…..It’s utter WORST.
Internet is absolutely speedy in Reliance, but how long is the question? 10mins or max 30 mins, thats it. Everytime when you connect internet, it would ask for username and passowrd like a browsing center – which is again pain.
Customer support — horrible, they would never allow you to interact with any technical person, its a main drawback….
Customer support people are non technical guys, they dont know even single bit about telecom.
Billing department – They would call you correctly for collecting money, but if you want to call them back, you will never reach them….
Airtel, fantastic service, but now they established well, So they will never give a static ip address for residence, but the funniest part is I was using static IP addres untill March’08.
Airtel is good but their policies sucks.
BSNL IS ULTIMATE THROUGHOUT ALL ETERNITY. JUST GO FOR IT WITH PATIENT, COS THEY WILL TEST THAT FIRST.
This tata indicom wi max wireless connection. it really sucks . it doesnt work properly. dont waste ur money on this connection it will screw ur happiness.I m banging my head daily with it. So i dont want anyone else to break his head.
Its really very furastaton. so dont ever thing of this TATA
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